Self-hosted Synapse + Element
Fair 5.0 Easy 2.7 Secure 4.0
| Pillar | Criterion | Score | Evidence |
|---|---|---|---|
| Easy | Day-one UX Can non-technical staff use it without a project? | 3 | Fine after onboarding; not as obvious as Slack. Source |
| Easy | Operate Admin burden, updates, backups and language coverage. | 2 | Homeserver operations are non-trivial. Source |
| Easy | Integrate SSO, mail/CalDAV, APIs and common NGO connectors. | 3 | Bridges exist; SSO is possible. Source |
| Fair | Lock-in / exit Can you leave with your data in open formats, at known cost? | 5 | Matrix export and federation: you can leave a vendor. Source |
| Fair | Sovereignty EU legal entity, EU hosting, and exposure to extra-EU lawful access? | 5 | Host the homeserver in the EU. Source |
| Fair | Openness Open source or open standards? Are independent implementations possible? | 5 | Open protocol with multiple clients and servers. Source |
| Secure | IT security Authentication, encryption, patch cadence and independent audit. | 4 | E2E rooms are strong if you verify devices. Source |
| Secure | User security 2FA, roles, phishing resistance and safe defaults. | 4 | Cross-signing and 2FA need to be taught. Source |
| Secure | Personal data GDPR fit: DPA, residency, sub-processors and Schrems II posture. | 4 | Self-host removes the US chat processor. Source |