Microsoft Clarity

https://clarity.microsoft.com/

Proprietary · https://clarity.microsoft.com/

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Microsoft Clarity

Hosting: Global SaaS Reviewed

Microsoft Clarity

Fair 1.7
Easy —
Secure —

FES Scores 9

Pillar	Criterion	Score	Evidence
Easy	Day-one UX Can non-technical staff use it without a project?
Easy	Operate Admin burden, updates, backups and language coverage.
Easy	Integrate SSO, mail/CalDAV, APIs and common NGO connectors.
Fair	Lock-in / exit Can you leave with your data in open formats, at known cost?	2	Rule baseline (rubric_v1): global SaaS APIs/export exist, but suite gravity and remapping remain. Source
Fair	Sovereignty EU legal entity, EU hosting, and exposure to extra-EU lawful access?	1	Rule baseline (rubric_v1): non-EU legal entity + global SaaS — high extra-EU lawful-access exposure. Source
Fair	Openness Open source or open standards? Are independent implementations possible?	2	Rule baseline (rubric_v1): proprietary / non-OSI license — openness capped unless open standards dominate. Source
Secure	IT security Authentication, encryption, patch cadence and independent audit.
Secure	User security 2FA, roles, phishing resistance and safe defaults.
Secure	Personal data GDPR fit: DPA, residency, sub-processors and Schrems II posture.

Indicative scores from public information — how we score.

Microsoft Clarity

Hosting: Global SaaS Reviewed

US behaviour analytics beacon.

Fair 1.7
Easy 4.3
Secure 2.0

FES Scores 9

Pillar	Criterion	Score	Evidence
Easy	Day-one UX Can non-technical staff use it without a project?	5	Typical onboarding for this product category. Source
Easy	Operate Admin burden, updates, backups and language coverage.	5	Vendor operates the hosted service. Source
Easy	Integrate SSO, mail/CalDAV, APIs and common NGO connectors.	3	Integrations vary; check current APIs and connectors. Source
Fair	Lock-in / exit Can you leave with your data in open formats, at known cost?	2	Rule baseline (rubric_v1): global SaaS APIs/export exist, but suite gravity and remapping remain. Source
Fair	Sovereignty EU legal entity, EU hosting, and exposure to extra-EU lawful access?	1	Rule baseline (rubric_v1): non-EU legal entity + global SaaS — high extra-EU lawful-access exposure. Source
Fair	Openness Open source or open standards? Are independent implementations possible?	2	Rule baseline (rubric_v1): proprietary / non-OSI license — openness capped unless open standards dominate. Source
Secure	IT security Authentication, encryption, patch cadence and independent audit.	3	Security baseline depends on vendor posture and your configuration. Source
Secure	User security 2FA, roles, phishing resistance and safe defaults.	2	Account roles and MFA availability vary by plan. Source
Secure	Personal data GDPR fit: DPA, residency, sub-processors and Schrems II posture.	1	Review DPA, residency and subprocessors carefully. Source

Indicative scores from public information — how we score.