By
ZITADEL AG
ZITADEL
Swiss open-source IAM with a modern UI.
Apache-2.0
·
https://zitadel.com
Identity
FES Scores
9
| Pillar |
Criterion |
Score |
Evidence |
| Easy |
Day-one UX
Can non-technical staff use it without a project?
|
3 |
Polished console; still an IAM project.
Source
|
| Easy |
Operate
Admin burden, updates, backups and language coverage.
|
2 |
You operate upgrades and HA.
Source
|
| Easy |
Integrate
SSO, mail/CalDAV, APIs and common NGO connectors.
|
5 |
OIDC, SAML and modern APIs.
Source
|
| Fair |
Lock-in / exit
Can you leave with your data in open formats, at known cost?
|
5 |
Rule baseline (rubric_v1): self-host + open-source path supports exit with your data.
Source
|
| Fair |
Sovereignty
EU legal entity, EU hosting, and exposure to extra-EU lawful access?
|
4 |
Rule baseline (rubric_v1): non-EU vendor; self-host still lets you pick EU infra — verify update/support exposure.
Source
|
| Fair |
Openness
Open source or open standards? Are independent implementations possible?
|
5 |
Rule baseline (rubric_v1): license classified as open-source family.
Source
|
| Secure |
IT security
Authentication, encryption, patch cadence and independent audit.
|
4 |
Security depends on your deployment.
Source
|
| Secure |
User security
2FA, roles, phishing resistance and safe defaults.
|
4 |
Passkeys and MFA are first-class.
Source
|
| Secure |
Personal data
GDPR fit: DPA, residency, sub-processors and Schrems II posture.
|
4 |
Identity data stays on your infra.
Source
|
Indicative scores from public information —
how we score.
FES Scores
9
| Pillar |
Criterion |
Score |
Evidence |
| Easy |
Day-one UX
Can non-technical staff use it without a project?
|
4 |
Faster than self-hosting for small IT teams.
Source
|
| Easy |
Operate
Admin burden, updates, backups and language coverage.
|
5 |
Vendor operates the control plane.
Source
|
| Easy |
Integrate
SSO, mail/CalDAV, APIs and common NGO connectors.
|
5 |
Easy OIDC for SaaS apps NGOs already use.
Source
|
| Fair |
Lock-in / exit
Can you leave with your data in open formats, at known cost?
|
2 |
Rule baseline (rubric_v1): global SaaS APIs/export exist, but suite gravity and remapping remain.
Source
|
| Fair |
Sovereignty
EU legal entity, EU hosting, and exposure to extra-EU lawful access?
|
1 |
Rule baseline (rubric_v1): non-EU legal entity + global SaaS — high extra-EU lawful-access exposure.
Source
|
| Fair |
Openness
Open source or open standards? Are independent implementations possible?
|
5 |
Rule baseline (rubric_v1): license classified as open-source family.
Source
|
| Secure |
IT security
Authentication, encryption, patch cadence and independent audit.
|
4 |
Managed hardening and updates.
Source
|
| Secure |
User security
2FA, roles, phishing resistance and safe defaults.
|
4 |
MFA and passkeys included.
Source
|
| Secure |
Personal data
GDPR fit: DPA, residency, sub-processors and Schrems II posture.
|
4 |
Review subprocessors and region in the DPA.
Source
|
Indicative scores from public information —
how we score.
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